Privacy Policy

Last Updated: 10 October 2026

1. Introduction

Welcome to Tamweel.

At Tamweel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website, subscribe to our communications, submit enquiries, or use our funding information, research, outreach, and advisory services.

This policy applies to website visitors, subscribers, individuals, businesses, nonprofit organisations, research institutions, funding providers, and other users interacting with Tamweel.

We process personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the European Union General Data Protection Regulation (EU GDPR), and other relevant legislation where applicable.

Please read this policy carefully to understand how we handle your information.

2. About Tamweel

Tamweel is an online platform dedicated to improving access to funding opportunities across the Arab world.

Our services include:

  • Publishing and sharing information about grants, funding programmes, and financial support opportunities.

  • Providing guidance on eligibility criteria, application requirements, and deadlines.

  • Conducting funding opportunity research and donor mapping.

  • Offering funding eligibility assessments and advisory services.

  • Supporting funding providers with opportunity publication, localisation, and targeted outreach.

  • Connecting relevant audiences with funding information and potential partners.

Website: www.tamweel.org

Operating Entity: WASEETNA LTD

Privacy Contact: info@tamweel.org

For the purposes of applicable data protection legislation, the operating entity identified above generally acts as the data controller for personal data collected directly through Tamweel. Where Tamweel processes personal data solely on behalf of another organisation, its role and responsibilities may differ.

3. Information We Collect

We may collect and process the following categories of information.

3.1 Personal and Contact Information

When you contact us, subscribe to our services, or submit an enquiry, we may collect:

  • First and last name.

  • Email address.

  • Telephone number.

  • Country of residence or operation.

  • Organisation or company name.

  • Job title or professional role.

  • Information voluntarily provided through contact forms, service requests, or correspondence.

3.2 Organisation and Funding-Related Information

When you request funding-related services, we may collect:

  • Organisation type and sector.

  • Geographic areas of operation.

  • Funding interests and priorities.

  • Project descriptions and objectives.

  • Funding requirements and approximate budgets.

  • Eligibility-related information.

  • Details of potential partners or collaborators.

  • Other information necessary to assess funding opportunities or provide requested advisory services.

We ask users not to submit sensitive personal information unless it is specifically requested and necessary for a legitimate service.

3.3 Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device type and operating system.

  • Pages visited and interactions with website content.

  • Date and time of access.

  • Referral sources.

  • Website performance and diagnostic information.

3.4 Newsletter and Communication Preferences

If you subscribe to our newsletter or funding alerts, we may collect your email address and selected preferences, such as countries, sectors, organisation types, or funding categories of interest.

3.5 Information from Third Parties

Where lawful and relevant to our services, we may receive professional or organisational information from publicly available sources, funding providers, partner organisations, or authorised third-party service providers.

4. How We Use Your Information

We may process personal data for the following purposes:

  • Operating, maintaining, and improving the Tamweel platform.

  • Responding to enquiries and service requests.

  • Delivering funding research, eligibility assessments, donor mapping, and advisory services.

  • Providing relevant information about grants, funding programmes, and opportunities.

  • Sending newsletters and funding alerts where legally permitted.

  • Supporting the publication and promotion of funding opportunities.

  • Conducting relevant applicant or partner outreach.

  • Managing professional communications and service relationships.

  • Analysing website usage and improving accessibility, functionality, and content.

  • Protecting the security and integrity of our website.

  • Preventing fraud, misuse, and unauthorised activities.

  • Complying with legal and regulatory obligations.

We do not use personal data for purposes incompatible with those described in this policy unless permitted by applicable law.

5. Legal Bases for Processing

Where the UK GDPR, EU GDPR, or equivalent legislation applies, we rely on one or more of the following legal bases:

Consent: Where you voluntarily agree to receive newsletters, marketing communications, or the use of non-essential cookies.

Contractual Necessity: Where processing is required to provide services you have requested or to take steps before entering into a service agreement.

Legitimate Interests: Where processing is reasonably necessary for operating and improving our services, maintaining website security, responding to professional enquiries, or conducting lawful business communications, provided such interests are not overridden by your rights and freedoms.

Legal Obligations: Where processing is necessary to comply with applicable laws, regulations, or lawful requests.

We determine the appropriate legal basis according to the purpose and circumstances of each processing activity.

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Newsletter and Marketing Communications

Tamweel may offer newsletters, funding alerts, announcements, and other informational communications.

Where required by law, we obtain your consent before sending marketing emails.

You may unsubscribe at any time by selecting the unsubscribe link in our emails or contacting us directly.

Unsubscribing from marketing communications does not prevent us from sending essential service-related or administrative messages where appropriate.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support functionality, improve performance, and understand visitor interactions.

Cookies may include:

Essential Cookies: Necessary for website operation, security, and core functionality.

Analytics Cookies: Used to understand website traffic and improve content and performance.

Preference Cookies: Used to remember language settings and other user preferences.

Marketing Cookies: Used, where implemented, to measure or personalise promotional activities.

Where legally required, we request consent before placing non-essential cookies.

You may manage your cookie preferences through our cookie management tools, where available, or your browser settings.

Additional information about specific cookies, providers, purposes, and retention periods should be provided through our Cookie Policy or cookie settings interface.

8. Sharing and Disclosure of Personal Information

Tamweel does not sell personal information.

We may share personal information with trusted third parties when necessary and legally permitted, including:

Technical Service Providers: Website hosting, email delivery, analytics, security, and other technology providers supporting platform operations.

Professional Service Providers: Contractors or consultants assisting in delivering requested services, subject to appropriate confidentiality and data protection requirements.

Funding Providers and Partners: Where sharing is necessary for an explicitly requested service, relevant outreach activity, or an authorised introduction, and where an appropriate legal basis exists.

Regulatory and Legal Authorities: Where disclosure is required by law or necessary to protect legal rights.

We aim to limit any disclosure to the information reasonably necessary for the relevant purpose.

Where required, we establish appropriate contractual and organisational safeguards with service providers.

9. Funding Opportunities and External Applications

Tamweel publishes information about funding opportunities offered by independent organisations.

Unless explicitly stated otherwise, Tamweel is not the funding provider and does not make funding decisions on behalf of those organisations.

When users follow links to external funding websites or submit applications directly to funding providers, their information is subject to the privacy policies and practices of those organisations.

Tamweel is not responsible for the privacy practices of independent third-party websites.

Users should review the relevant provider’s privacy information before submitting personal or organisational data.

10. Funding Research and Advisory Services

When providing funding research, donor mapping, eligibility assessments, or advisory services, we may process information about organisations, projects, professional contacts, and funding requirements.

We use this information to deliver the requested services, communicate findings, prepare recommendations, and maintain appropriate service records.

Where we conduct partner or applicant outreach, we aim to use relevant professional information in a lawful, proportionate, and transparent manner.

We do not guarantee funding approval, eligibility confirmation by a funding provider, or successful grant applications.

11. International Data Transfers

Tamweel serves users and organisations across multiple countries.

Depending on our service providers and operational arrangements, personal data may be processed or stored outside the country where it was originally collected.

Where applicable data protection laws restrict international transfers, we implement appropriate safeguards, which may include recognised adequacy arrangements, approved contractual clauses, or other legally permitted transfer mechanisms.

Information about applicable safeguards may be requested using the contact details provided in this policy.

12. Data Security

We implement reasonable technical and organisational measures appropriate to the risks associated with processing personal data.

These may include:

  • Encrypted website connections.

  • Access controls and user authentication.

  • Restricted administrative permissions.

  • Security updates and system maintenance.

  • Appropriate backup and recovery procedures.

  • Confidentiality requirements for authorised personnel.

  • Monitoring and measures intended to prevent unauthorised access.

No online service or electronic storage system can guarantee absolute security.

In the event of a personal data breach, we will assess the incident and comply with applicable notification requirements.

13. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal obligations.

Retention periods may vary depending on the type of information, purpose of processing, applicable legal requirements, and the nature of our relationship with the individual or organisation.

When information is no longer required, we take appropriate steps to delete, anonymise, or securely dispose of it.

14. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data in certain circumstances.

  • Request restriction of certain processing activities.

  • Object to processing based on legitimate interests.

  • Withdraw consent where processing relies on consent.

  • Request data portability where applicable.

  • Object to direct marketing.

  • Challenge certain decisions made solely through automated processing where applicable.

  • Lodge a complaint with a competent data protection authority.

To exercise your rights, please contact us using the details provided below.

We may request reasonable information to verify your identity before responding to certain requests.

We will respond within the timeframes required by applicable law.

15. Automated Decision-Making and Profiling

Tamweel may use user preferences and funding-related information to help identify relevant funding opportunities or personalise informational content.

Such matching or recommendations do not necessarily constitute automated decision-making with legal or similarly significant effects.

We do not intend to make solely automated decisions that produce legal or similarly significant effects on individuals without complying with applicable legal requirements.

If such processing is introduced, we will provide any additional disclosures and safeguards required by law.

16. Children’s Privacy

Tamweel’s services are primarily intended for adults and professional users.

We do not knowingly collect personal data from children where doing so would be unlawful.

If we become aware that personal information has been collected from a child without an appropriate legal basis, we will take reasonable steps to delete it or otherwise address the situation in accordance with applicable law.

17. Third-Party Websites and Services

Our website may contain links to external websites, funding providers, social media platforms, or third-party services.

These websites operate independently and may have their own privacy policies.

We encourage users to review the privacy notices of external websites before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, technology, or data processing practices.

The latest version will be published on this page, together with the date of the most recent update.

Where legally required, we will provide additional notice or obtain consent for material changes.

19. Contact Us

If you have questions about this Privacy Policy, our data processing practices, or your privacy rights, please contact:

Tamweel – Privacy Enquiries

Email: info@tamweel.org

Website: www.tamweel.org

Operating Entity: WASEETNA LTD

Registered Address: info@tamweel.org

We are committed to addressing privacy-related requests responsibly and in accordance with applicable data protection requirements.